PM
Phindi M

1 reviews | Active since Mar 2012

18 May 2025, 13:58

Disappointing Chicken Quality at Pedros Bonaero Park, Kempton Park

I purchased a Mega Meal from Pedros Bonaero Park on the 17 May 2025 and was quite disappointed with the quality of the meal. This has been going on for some time now. The chicken appeared to be boiled and then simply covered with sauce, lacking the signature grilled flavor and texture I’ve come to expect from Pedros.

In comparison, the meals I’ve had at Pedros Lifestyle Centurion have consistently been grilled and cooked to perfection — juicy, flavorful, and clearly prepared with care. The sever difference in quality between the two locations is extremely concerning.

I request Pedros Chicken to look into the standards at the Bonaero Park branch and advise whether their chicken is up to Pedros standard. Consistency in quality is key to maintaining customer trust and loyalty, and unfortunately, this experience did not meet those expectations.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply19 May 2025, 08:05
Official
Thank you for bringing this to our attention. We are extremely disappointed to hear about the level of service you experienced. Please will you take the time to send us your details by following this link www.pedroschicken.co.za/contact, so that we can get in touch with you directly. Hopefully we can turn this around for you. Sincerely, Team Pedros |HN