NM
Ntombikayise M

1 reviews | Active since Jun 2017

26 Jan 2023, 22:07

Disappointed with Pedros.

Previously called the Lakefield store to place an order, when my husband arrived to pick it up, no order was prepared, and no one took accountability for it, then that order came with not even a serviette or condiments. Today ordered extra hot chicken, total waste of money, it’s wasn’t hot at all, let alone spiced, again not even a serviette, is this normal practice?

0
Replies (2)
Pedros Chicken
Pedros Chicken's reply27 Jan 2023, 12:30
Official
 Hi Ntombikayise,

Thank you for reviewing Pedros Lakefield. We sincerely apologize for you recent experience with us as this is not the standard of service we aim to give to our customers.

We have escalated your complaint and one of our trusted representatives will be in contact with you to assist you further.

Best regards,
Team Pedros | TZ 
NM
Ntombikayise M's update28 Feb 2023, 14:22
Reviewer Update
No one has contacted me to date!!!!!