R
Romeo

1 reviews | Active since Jul 2024

20 Dec 2025, 14:09

Complaint from a bad service

Customer Name: Romeo Tlali

Customer Phone: ***

Customer Email: ***

Store Name: CHRIS HANI CROSSING - VOSLOORUS

Date: Sat, Dec 20, 2025 1:40 PM

Description: I ordered a viva meal online and my reason its because im on lunch. When I get to collect my order I then decided to add wedges, upon my request I was told they gonna take time. I then decided to cancel the wedges and keep my online order. A cashier named Nolwazi snapped at me for requesting to cancel wedges and not the entire order. I really feel disrespected and not valued as a client, I had options to take my money to Nandos and what I got from you guys. Il be telling people with a service I got from Chris hani mall pedros, its too poor. Stuff take things personal and they judge without understanding our reasons for our requests

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply22 Dec 2025, 14:28
Official
 Hi  Romeo,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,

Pedros Family / SM