Bad service

I was on holiday in Shelly Beach and decided to visit the store as I have not tasted your chicken. I ordered the Pedro’s meal and was abruptly advised that the chip machine is out of order. I inquired if the chips can be substituted and again was rudely advised with a NO. I personally feel this is unacceptable service. I left without making a purchase . It’s just so sad that with a poor economy in SA at the moment your staff make it even worse with bad service.