FP
Francien P

1 reviews | Active since Dec 2018

16 Jul 2025, 08:18

Bad customer services

Their service is **********, they do not take accountability for the food that was given to me 4 hours late, cold and burnt. Almost 500 on food that is inedible and im still waiting for the senior store manager to call me.

0
Replies (2)
Pedros Chicken
Pedros Chicken's reply16 Jul 2025, 10:41
Official
Thank you for taking the time to review Pedros. We apologise that our food disapointed you. Please take the time to send us your details by following this link www.pedroschicken.co.za/contact, so that we can get in touch with you directly. We look forward to hearing from you. Warm regards, Team Pedros | ZM
FP
Francien P's update20 Jul 2025, 11:07
Reviewer Update
Good day, I did leave my details and my ticket with closed with no feedback, is this the type of service we should expect. From the amount of negative reviews I would assume you would take us seriously, All my messages, all the calls and all I hear is that my message will be sent to the relevant department. Its been 14 days and no proper feedback, I am tired of saying the same thing, its either you refund my money or I am going to lay a formal complaint directly with your Head office for the treatment I have received.