AC
Ayesha C

1 reviews | Active since Apr 2022

20 Nov 2023, 17:51

Angry that I didn't get the food I paid for.

Very bad experience at Pedro's in kromboom last week. After I placed a phone call order I went to the store to collect my food only to found out that the order was never put through. I had to redo my order at the store when I was assured by the cashier they would prioritize my order I ended up waiting 40mins for my food when I got home and opened up my food it was the wrong order. 😡 I called the store to complain to the manager and he told me I could come at any day and my meal would be replaced. When I went there today to collect this replacement meal they gave me chips and roll. Wow. I will never buy from this shop again this is not the first time they get orders wrong.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply21 Nov 2023, 07:13
Official
 Dear Ayesha
 
Thank you for contacting Customer Care. 
 
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. 
 
Regards 
 
Pedros Familia |AT