Would never understand

If I could I would just give Zero stars!!!!

The customer service is so pathetic it’s actually kind of sad, they have no sense of urgency even if you call the “emergency” number. We were struggling to buy electricity so we called them, my word the lady was so rude. Threatening to hang up the call and etc. like how do you say that to a customer just trying to receive assistance??? Honestly very disappointed and it’s frustrating, every 2 months there’s a problem with this company.

Do better PEC