worst service ever

I received the worst service ever from this company. I called on the 29th to activate a line, and I had already submitted all the required paperwork. After several follow up calls, I was told that they could not assist because they were having their Christmas function and had no skeleton staff available.

They also do not work on weekends, so everything had to wait until Monday. We spent the whole of Monday trying again and kept hearing the same line: “You are on our priority list.”

Today is Tuesday, and now the system is offline. This will be five days without electricity. It is completely unacceptable.

I would not recommend this company to anyone