OP
Oliver P
1 reviews | Active since Oct 2023
16 Feb 2024, 19:15
SHOCKING SERVICE & FEEDBACK
I do not understand why anyone would engage the services of PEC UTILITY MANAGEMENT I own 6 apartments in THE AXIS and the service rendered to me by PEC is nothing short of shocking. Then to get informed information from PEC on accounts they claim to be outstanding is an impossible task. Why on earth anyone would want PEC to manage their UTILITY accounts, astounds me. There is only two word I can use to describe PEC UTILITY MANAGEMENT:- USELESS & ARROGANT
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Replies (2)0
Replies (2)
PEC Utility Management (Pty) Ltd's replyOfficial
19 Feb 2024, 08:54Good day Oliver Powell
We hereby confirm receipt of your Hello Peter review.
Kindly note, that the matter will be investigated and feedback will be provided soonest.
Kind Regards
Customer Service Department.
We hereby confirm receipt of your Hello Peter review.
Kindly note, that the matter will be investigated and feedback will be provided soonest.
Kind Regards
Customer Service Department.
PEC Utility Management (Pty) Ltd's reply19 Feb 2024, 08:54
Official
Good day Oliver Powell
We hereby confirm receipt of your Hello Peter review.
Kindly note, that the matter will be investigated and feedback will be provided soonest.
Kind Regards
Customer Service Department.
We hereby confirm receipt of your Hello Peter review.
Kindly note, that the matter will be investigated and feedback will be provided soonest.
Kind Regards
Customer Service Department.
PEC Utility Management (Pty) Ltd's replyOfficial
19 Feb 2024, 14:00Good day Oliver Powell
We have liaised with our AMI department who confirmed that the matter has already been addressed and resolved.
We are sorry to learn about your negative view of PEC. We are committed to delivering efficient and transparent communication to our customers and believe that you are in agreement and satisfied with the outcome.
Should you still require further assistance, please do not hesitate to contact our Client Services department directly.
Kind Regards
Customer Service Department.
We have liaised with our AMI department who confirmed that the matter has already been addressed and resolved.
We are sorry to learn about your negative view of PEC. We are committed to delivering efficient and transparent communication to our customers and believe that you are in agreement and satisfied with the outcome.
Should you still require further assistance, please do not hesitate to contact our Client Services department directly.
Kind Regards
Customer Service Department.
PEC Utility Management (Pty) Ltd's reply19 Feb 2024, 14:00
Official
Good day Oliver Powell
We have liaised with our AMI department who confirmed that the matter has already been addressed and resolved.
We are sorry to learn about your negative view of PEC. We are committed to delivering efficient and transparent communication to our customers and believe that you are in agreement and satisfied with the outcome.
Should you still require further assistance, please do not hesitate to contact our Client Services department directly.
Kind Regards
Customer Service Department.
We have liaised with our AMI department who confirmed that the matter has already been addressed and resolved.
We are sorry to learn about your negative view of PEC. We are committed to delivering efficient and transparent communication to our customers and believe that you are in agreement and satisfied with the outcome.
Should you still require further assistance, please do not hesitate to contact our Client Services department directly.
Kind Regards
Customer Service Department.