Prompt and Patient Customer Service

I received such good customer service from Merlicia this morning, I was having an issue with my water meter device, it wasn't allowing me load my credits. Merlicia was able to help me so quickly via WhatsApp, she asked a few questions about the situation to understand what the issue may be, gave me a step-by-step process of how to rectify with and didn't end the chat until issue was resolved.

Thank you so much Merlicia for your assistance!