LJ
Luanne J
1 reviews | Active since Aug 2017
22 Jul 2020, 10:35
PATHETIC
Pathetic excuse for a company!! How can I deduct all the money available without warning or notification and have all our electricity switched off!!! No warning no nothing!! We work from home and now what?? Your customer service is non existant and pathetic beyond words!!
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PEC Utility Management (Pty) Ltd's replyOfficial
15 Dec 2020, 15:32Dear Ms Johnson
We have noticed your comment placed on Hello Peter.
Kindly refer to the emailed communication sent from our Ms Wolmerans to your email address on 15 July 2020 at 13:42. The contents of this email warned and explained that there was (at that time) a system issue with the redeeming of funds, the expected the resolution date and a reconciliation of your wallet account.
Unfortunately, smart electronic systems can fail us sometimes and therefore we made provision to inform you of this beforehand in an effort to avoid any inconvenience.
Kind regards
Client Services CT.
We have noticed your comment placed on Hello Peter.
Kindly refer to the emailed communication sent from our Ms Wolmerans to your email address on 15 July 2020 at 13:42. The contents of this email warned and explained that there was (at that time) a system issue with the redeeming of funds, the expected the resolution date and a reconciliation of your wallet account.
Unfortunately, smart electronic systems can fail us sometimes and therefore we made provision to inform you of this beforehand in an effort to avoid any inconvenience.
Kind regards
Client Services CT.
PEC Utility Management (Pty) Ltd's reply15 Dec 2020, 15:32
Official
Dear Ms Johnson
We have noticed your comment placed on Hello Peter.
Kindly refer to the emailed communication sent from our Ms Wolmerans to your email address on 15 July 2020 at 13:42. The contents of this email warned and explained that there was (at that time) a system issue with the redeeming of funds, the expected the resolution date and a reconciliation of your wallet account.
Unfortunately, smart electronic systems can fail us sometimes and therefore we made provision to inform you of this beforehand in an effort to avoid any inconvenience.
Kind regards
Client Services CT.
We have noticed your comment placed on Hello Peter.
Kindly refer to the emailed communication sent from our Ms Wolmerans to your email address on 15 July 2020 at 13:42. The contents of this email warned and explained that there was (at that time) a system issue with the redeeming of funds, the expected the resolution date and a reconciliation of your wallet account.
Unfortunately, smart electronic systems can fail us sometimes and therefore we made provision to inform you of this beforehand in an effort to avoid any inconvenience.
Kind regards
Client Services CT.