NO Communication via emails.

Item: PEC Utility Management (Pty) Ltd
Rating: 1
Author: Pierre M

As my emails is left unanswered, please explain why my electricity increased from R3.90 to R4.62 KW h but according to the City of Cape Town website I am supposed to pay R 2.34 per KW h as I only use average 140 units per month!

Helpful (0)

Replies (2)

PEC Utility Management (Pty) Ltd's replyOfficial

11 Jul 2025, 08:00

Dear Mr Pierre Meyer

As stated in our automatic response when a ticket is logged, PEC will respond to your query within 72 hours. Kindly allow us to review your query/request and respond accordingly.

Your patience is appreciated.

Kind regards
CUSTOMER SERVICE DEPARTMENT

PEC Utility Management (Pty) Ltd's reply11 Jul 2025, 08:00

Official

PEC Utility Management (Pty) Ltd's replyOfficial

15 Jul 2025, 09:36

Dear Mr Pierre Meyer

We’ve addressed your tariff query in detail and sent our response to your email concerning your comment. Kindly check your inbox at your convenience.

Kind regards
CUSTOMER SERVICE DEPARTMENT

PEC Utility Management (Pty) Ltd's reply15 Jul 2025, 09:36

Official