Electricity cut - PEC accounts dept is ***********

On 25.08.2015 I paid R1050 for our Pre-paid meter. This was incorrectly allocated as a receipt of payment on my account, instead of being allocated to the meter cost. I continued to pay the outstanding amount on each invoice at the end of each month, 18 days before it is due. The correction of the R1050 plus credit control fees of R700 was made by PEC on 06.10.2015 and brought my account to R4416.46 (My account is usually between R800 and R1300). I paid R3716.45 at the end of October and beginning of November just to rectify the account and bring it up to date after all the confusion regarding the deposit which was incorrectly allocated. On top of all of this, I was still charged for electricity usage after I installed my pre-paid meter.<br> The account was finally sorted out end of January. The February account was due on 18 March. I was on leave for the Easter holidays and did have access to the internet to make payment.Yesterday when I received the March account and wanted to make payment for Feb & March, and saw again the R1050 appear on my account as payable. I queried this and now my electricity was cut. I can't afford to pay the re-connection fee, and ask to please write it off