MW
Mark W

1 reviews | Active since Aug 2011

21 Aug 2026, 09:41

Daylight *******

If you think Eskom ot COCT is a ******* welcome to PEC. They not only rip you off. Then they ignore your request or explanation why they rob you I live in Greenbay estate. PEC manages the utilities for the estate which means you pay an amount and they deducted the costnof electricity, water, sewerage and a list additional charges. Initially we paidnon average R9 or R10, but after July averaghiked to between R13 and R16. The.weekend past, they deducted a whole R300 from.my account. For one day. Then the daily deduction increased to more than R50 a day. I have previously asked and was promised a report by Nicole Runkel. That was months ago and it did not happen. When I enquired about the R300 the enquiry was again referred to Nicole Runkel. And again no.response. No use to report this to estate management. All they do is give you warning.

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Replies (1)
PEC Utility Management (Pty) Ltd
PEC Utility Management (Pty) Ltd's reply21 Aug 2026, 14:54
Official
Dear Mr Wessels,
We confirm receipt of your HelloPeter review.
We received your query on 18 August 2026, and an automated response was sent advising that a consultant would respond to your query or request within 72 hours, excluding weekends and public holidays.
Kindly refer to ticket PT*** for further feedback regarding your query.
Kind regards,Customer Service Team