MT
Marichel T
1 reviews | Active since Oct 2021
19 Jul 2025, 21:05
BEWARE OVERPRICED
Cool concept, ridiculously overpriced. Be very careful of moving into an estate with PEC utilities. You pay a R570 deposit, yes a deposit for utilities. Then R 13 per day for Eskom, so R 390 per month. Then a “technology fee” of R 75. So you spend R465 a month just to use PEC! No electricity or water purchased yet!
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Replies (2)0
Replies (2)
PEC Utility Management (Pty) Ltd's replyOfficial
21 Jul 2025, 10:05Good day, Marichel Toerien
We hereby confirm receipt of your Hello Peter review.
Please be assured that the matter is currently under investigation.
Once our investigation is complete, we will provide you with feedback.
Kind regards,
Customer Service Department
We hereby confirm receipt of your Hello Peter review.
Please be assured that the matter is currently under investigation.
Once our investigation is complete, we will provide you with feedback.
Kind regards,
Customer Service Department
PEC Utility Management (Pty) Ltd's reply21 Jul 2025, 10:05
Official
Good day, Marichel Toerien
We hereby confirm receipt of your Hello Peter review.
Please be assured that the matter is currently under investigation.
Once our investigation is complete, we will provide you with feedback.
Kind regards,
Customer Service Department
We hereby confirm receipt of your Hello Peter review.
Please be assured that the matter is currently under investigation.
Once our investigation is complete, we will provide you with feedback.
Kind regards,
Customer Service Department
PEC Utility Management (Pty) Ltd's replyOfficial
21 Jul 2025, 12:14 Dear Marichel Toerien, We have received confirmation from our Smart Prepaid department regarding the comments you made.
We will be explaining the Eskom tariff structure and utility process to you via direct email.
Should you still have any uncer*****ies, you are welcome to contact our Client Services team at ***.
Kind regards,
Customer Service Department
We will be explaining the Eskom tariff structure and utility process to you via direct email.
Should you still have any uncer*****ies, you are welcome to contact our Client Services team at ***.
Kind regards,
Customer Service Department
PEC Utility Management (Pty) Ltd's reply21 Jul 2025, 12:14
Official
Dear Marichel Toerien, We have received confirmation from our Smart Prepaid department regarding the comments you made.
We will be explaining the Eskom tariff structure and utility process to you via direct email.
Should you still have any uncer*****ies, you are welcome to contact our Client Services team at ***.
Kind regards,
Customer Service Department
We will be explaining the Eskom tariff structure and utility process to you via direct email.
Should you still have any uncer*****ies, you are welcome to contact our Client Services team at ***.
Kind regards,
Customer Service Department