JD
Jaco D
1 reviews | Active since May 2017
27 Nov 2020, 06:45
BAD service
Dear PEC In the digital age, you cannot just transfer the account detail when one move, really. How pathetic. I am moving in the same complex I have been in and have an active, R 0 bill with PEC. So they have all my records and my account, now I am moving in the same complex, but have to cancel my account, fill in all the forms, terms, pay a deposit and send 5 documents to them. Wow. This must be the worst service ever. And then they will only pay back my current deposit in 45 working days. What a way to gain interest, a new deposit and the old one both in their account for 30 days, so 10 000 clients, wow, think of the interest they make. Horrific to say the least.
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PEC Utility Management (Pty) Ltd's replyOfficial
14 Dec 2020, 10:24Dear Mr Duvenhage
We have noticed your comment placed on Hello Peter. We would like to investigate this matter to ensure you received the correct information and see where we can assist further. Would you mind sending us your PEC reference number and or unit and building name to ***?
We have noticed your comment placed on Hello Peter. We would like to investigate this matter to ensure you received the correct information and see where we can assist further. Would you mind sending us your PEC reference number and or unit and building name to ***?
PEC Utility Management (Pty) Ltd's reply14 Dec 2020, 10:24
Official
Dear Mr Duvenhage
We have noticed your comment placed on Hello Peter. We would like to investigate this matter to ensure you received the correct information and see where we can assist further. Would you mind sending us your PEC reference number and or unit and building name to ***?
We have noticed your comment placed on Hello Peter. We would like to investigate this matter to ensure you received the correct information and see where we can assist further. Would you mind sending us your PEC reference number and or unit and building name to ***?