II
Ilukn I
1 reviews | Active since May 2024
19 Oct 2024, 11:54
Ignored leaking kitchen pipes reports at Big Tree Estate
I keep reporting leaking kitchen sink pipes and get ignored on emails (maintenance and admin). The cupboard is getting damaged and I can't do my dishes. The next thing they will keep my deposit, lapho they asked for a double deposit since I'm self employed (never paid late nor missed a payment). I'll make full use of my media influence to get my full deposit if it isn't given back.
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Pebblestone Properties 48cc's replyOfficial
21 Oct 2024, 09:14Good morning, our maintenance team has no record of any maintenance emails from you. Please make sure that you have the correct spelling of the email address. It is big *** or feel free to consult your welcome pack or call our offices to get the correct spelling. Maintenance has a turnaround time for responses of ±24 hours as the system picks up emails slowly. You will then be asked what time and day suit you for maintenance to assist. Please let us know if you come right.
Pebblestone Properties 48cc's reply21 Oct 2024, 09:14
Official
Good morning, our maintenance team has no record of any maintenance emails from you. Please make sure that you have the correct spelling of the email address. It is big *** or feel free to consult your welcome pack or call our offices to get the correct spelling. Maintenance has a turnaround time for responses of ±24 hours as the system picks up emails slowly. You will then be asked what time and day suit you for maintenance to assist. Please let us know if you come right.