ML
Motshepiwa L

1 reviews | Active since Jun 2025

13 Jun 2025, 11:42

If you have other options, consider them before choosing Big Tree Estate.

My honest advice: If you have other options, consider them before choosing Big Tree Estate.

While there are a few positives, my overall experience was disappointing—and two major issues stand out:

1. Noise: The walls are paper-thin. You hear everything from your neighbours, which makes working from home very difficult. The complex has a constant “party” vibe, especially on weekends. If you value peace and quiet or are a light sleeper, this place isn’t for you.

2. Deposit refund process: There was no incoming inspection—just a checklist (snag list) I had to complete and email. I did this thoroughly, noting all existing issues, including smudges on the walls. At the exit inspection, my list wasn’t used. Instead, they brought a new sheet, claimed I’d be charged for painting, and ignored my evidence. Despite raising the issue via email immediately, I received my refund with the deduction still app****.

If you have no other alternative and must move in, insist on an official inspection before moving in—the agents don’t volunteer this info.

Final tip: Read the reviews. Everyone’s experience is different, but mine has been frustrating, and I wish I’d looked into it more beforehand.

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