JL
Jacob L
1 reviews | Active since Feb 2023
20 Jan 2024, 00:11
Don’t move to Central Park
Second time, now about their wifi/LTE provider - I really can’t understand why there’s no back up power to their main unit. They have partnership with MWCOM and the moment it’s not working cause whenever it’s loadshedding their servers die as well which is poor for an ISP. There’s a new fibre line in the complex called Go Connect I think, so I wonder if the outages for MWCOM are intentional to push residents into subscribing into Go Connect which is highly *********. I intend on keeping track of this until I leave this poorly managed place
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Pebblestone Properties 48cc's replyOfficial
24 Jan 2024, 13:01Hi Jacob,
Thanks again for your review.
We previously received many complaints about MWCOM signal, problems etc which is why we made the choice to change service providers. We have no control over MWCOM and their servers and are only encouraging tenants to move providers because of the connection issues with MWCOM. It is entirely up to the tenant which provider they choose, we are only at liberty to advise on which of the available providers are providing a better service.
Please be reminded that if you intend on leaving the complex, 30-days' notice within a calendar month is required.
Thank you!
Thanks again for your review.
We previously received many complaints about MWCOM signal, problems etc which is why we made the choice to change service providers. We have no control over MWCOM and their servers and are only encouraging tenants to move providers because of the connection issues with MWCOM. It is entirely up to the tenant which provider they choose, we are only at liberty to advise on which of the available providers are providing a better service.
Please be reminded that if you intend on leaving the complex, 30-days' notice within a calendar month is required.
Thank you!
Pebblestone Properties 48cc's reply24 Jan 2024, 13:01
Official
Hi Jacob,
Thanks again for your review.
We previously received many complaints about MWCOM signal, problems etc which is why we made the choice to change service providers. We have no control over MWCOM and their servers and are only encouraging tenants to move providers because of the connection issues with MWCOM. It is entirely up to the tenant which provider they choose, we are only at liberty to advise on which of the available providers are providing a better service.
Please be reminded that if you intend on leaving the complex, 30-days' notice within a calendar month is required.
Thank you!
Thanks again for your review.
We previously received many complaints about MWCOM signal, problems etc which is why we made the choice to change service providers. We have no control over MWCOM and their servers and are only encouraging tenants to move providers because of the connection issues with MWCOM. It is entirely up to the tenant which provider they choose, we are only at liberty to advise on which of the available providers are providing a better service.
Please be reminded that if you intend on leaving the complex, 30-days' notice within a calendar month is required.
Thank you!