JL
Jacob L
1 reviews | Active since Feb 2023
16 Jan 2024, 05:29
Central Park Apartments Woes
One of their properties, Central Park Apartments in Midrand, is poorly managed. In the last 3 weeks we’ve had over 5 unexplained power outages and we are always left to wonder what is going on with the complex. We are always told the maintenance people are attending to it but you could barely see any maintenance guys on the complex. If you are considering Central Park Apartments, I genuinely think you can get better places for similar rental value. Also, they have partnership with a fibre/LTE provider called MWCOM, same story applies, wifi outages all the time without any explanations. Also, I bought back up power for my wifi for during load shedding and it does not work so I have wasted my money basically
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Replies (2)
Pebblestone Properties 48cc's replyOfficial
18 Jan 2024, 15:06Hi Jacob,
Thanks for your review.
With regards to the power outages, they were, unfortunately, area outages due to Eskom and were out of our control. We were in touch with tenants and always try to inform tenants via sms or email when there are power outages etc. If you do not receive our communications, kindly get in touch with *** se we can check your contact details on our system. Also, we are working on an exciting digital solution to launch later this year to keep tenants up-to-date in a faster manner.
Thank you for bringing the wifi issue to our attention, we are unable to provide a solution ourselves but will be in touch with the provider to determine if there is something they can do on their side and update you accordingly.
Thanks again for taking the time to review!
Thanks for your review.
With regards to the power outages, they were, unfortunately, area outages due to Eskom and were out of our control. We were in touch with tenants and always try to inform tenants via sms or email when there are power outages etc. If you do not receive our communications, kindly get in touch with *** se we can check your contact details on our system. Also, we are working on an exciting digital solution to launch later this year to keep tenants up-to-date in a faster manner.
Thank you for bringing the wifi issue to our attention, we are unable to provide a solution ourselves but will be in touch with the provider to determine if there is something they can do on their side and update you accordingly.
Thanks again for taking the time to review!
Pebblestone Properties 48cc's reply18 Jan 2024, 15:06
Official
Hi Jacob,
Thanks for your review.
With regards to the power outages, they were, unfortunately, area outages due to Eskom and were out of our control. We were in touch with tenants and always try to inform tenants via sms or email when there are power outages etc. If you do not receive our communications, kindly get in touch with *** se we can check your contact details on our system. Also, we are working on an exciting digital solution to launch later this year to keep tenants up-to-date in a faster manner.
Thank you for bringing the wifi issue to our attention, we are unable to provide a solution ourselves but will be in touch with the provider to determine if there is something they can do on their side and update you accordingly.
Thanks again for taking the time to review!
Thanks for your review.
With regards to the power outages, they were, unfortunately, area outages due to Eskom and were out of our control. We were in touch with tenants and always try to inform tenants via sms or email when there are power outages etc. If you do not receive our communications, kindly get in touch with *** se we can check your contact details on our system. Also, we are working on an exciting digital solution to launch later this year to keep tenants up-to-date in a faster manner.
Thank you for bringing the wifi issue to our attention, we are unable to provide a solution ourselves but will be in touch with the provider to determine if there is something they can do on their side and update you accordingly.
Thanks again for taking the time to review!
Pebblestone Properties 48cc's replyOfficial
18 Jan 2024, 15:17Hi Jacob,
After some investigation, I have found that we have the details you provided here on Hello Peter on our system, however, if you are still not receiving our communications please let us know so we can contact our system provider to resolve the possible glitch.
Regarding the fibre, at Central Park, there is a new service provider called GoConnect, which may explain your connectivity issues. If you would like more details, kindly email *** and they will provide you with the necessary information.
Have a wonderful day further!
After some investigation, I have found that we have the details you provided here on Hello Peter on our system, however, if you are still not receiving our communications please let us know so we can contact our system provider to resolve the possible glitch.
Regarding the fibre, at Central Park, there is a new service provider called GoConnect, which may explain your connectivity issues. If you would like more details, kindly email *** and they will provide you with the necessary information.
Have a wonderful day further!
Pebblestone Properties 48cc's reply18 Jan 2024, 15:17
Official
Hi Jacob,
After some investigation, I have found that we have the details you provided here on Hello Peter on our system, however, if you are still not receiving our communications please let us know so we can contact our system provider to resolve the possible glitch.
Regarding the fibre, at Central Park, there is a new service provider called GoConnect, which may explain your connectivity issues. If you would like more details, kindly email *** and they will provide you with the necessary information.
Have a wonderful day further!
After some investigation, I have found that we have the details you provided here on Hello Peter on our system, however, if you are still not receiving our communications please let us know so we can contact our system provider to resolve the possible glitch.
Regarding the fibre, at Central Park, there is a new service provider called GoConnect, which may explain your connectivity issues. If you would like more details, kindly email *** and they will provide you with the necessary information.
Have a wonderful day further!