SD
Susan D

1 reviews | Active since Dec 2023

28 Dec 2023, 11:49

Unrealistic expectations

I tried to open an account for my online Shopify store. I use CJ's for my dropshipping. CJ's is linked with my Shopify store, and then Peach refused me an account unless I can provide them with documents between me and CJ's. There is no way that I'm aware of, that CJ's can provide me with any documentation. That is as far as I'm concerned, an impossible request as a company like that won't come to any agreements with a shop owner like me when they already have an agreement with Shopify.

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Replies (3)
Peach Payments
Peach Payments's reply28 Dec 2023, 16:28
Official
Hi Susan, Prom here from Peach Payments.

I am so sorry for the experience you have had. I will follow up with the team and we will be in touch shortly! 
SD
Susan D's update01 Jan 2024, 13:27
Reviewer Update
Good day,

Somebody did contact me, but my problem still exist. As a matter of fact they said they will contact me within 4 hours, this is days later, nothing!!!! How long is your 4 hours????????
Peach Payments
Peach Payments's reply01 Jan 2024, 15:02
Official
Hi Susan, 

Prom here, I am so sorry about this experience! I will personally follow up with the team now and help resolve this ASAP