M
Marco

1 reviews | Active since Mar 2021

16 Mar 2021, 15:37

Ulrich, and Zarbin are keeping support alive

I have struggled with servicing myself on Peach Payments. When I have questions about apis and integrations, I usually look for docs as a developer. Unfortunately peach's documentation is misleading and confusing. I have to often send emails and wait days for responses on simple questions. However, with my most recent issues I have received very good communication and support over email and video from Ulrich Mabou, who was assisted by Zarbin Nyirenda in solving our issues. I hope Peach can keep service like this up with good employees such as these two.

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Replies (1)
Peach Payments
Peach Payments's reply16 Mar 2021, 15:41
Official
Hi Marco, thank you so much for your feedback - we're constantly looking to improve for our merchants and value your feedback tremendously. 

We will be sure to pass this onto Ulrich, Zarbin and the rest of the Peach Payments team. 

Have an amazing day & happy trading!