JH
Jacques H
1 reviews | Active since Jan 2019
15 Jul 2025, 22:14
Peach payments failed payment on hold
Tried to purchase something via an online store that uses Peach Payments for processing payments. Transaction went off, but it failed to update the online store, ending up with a failed purchase on the online store, putting the amount on hold with my bank, and not a small purchase either! Its been three days, bank cannot help either as the payment has been put on hold by Peach Payments, super frustrating will never use an online store again that uses PP for payments
Helpful (0)
Replies (2)0
Replies (2)
Peach Payments's replyOfficial
16 Jul 2025, 16:20Hi Jacques, we’re really sorry to hear about your experience. Please know that our team is already reaching out to you and working with all parties involved to resolve this as quickly as possible. We truly appreciate you bringing this to our attention and giving us the opportunity to make it right.
Peach Payments's reply16 Jul 2025, 16:20
Official
Hi Jacques, we’re really sorry to hear about your experience. Please know that our team is already reaching out to you and working with all parties involved to resolve this as quickly as possible. We truly appreciate you bringing this to our attention and giving us the opportunity to make it right.
JH
Jacques H's updateReviewer Update
16 Jul 2025, 17:36I have tried to call several times today, received three calls back but no audio from the caller, when calling back there is never anyone available to pick up only "no operators available", left message, etc... just fix it.
So far experience to resolve an issue you caused is in line with reviews and other complaints, can't imagine being a client of yours.
So far experience to resolve an issue you caused is in line with reviews and other complaints, can't imagine being a client of yours.
JH
Jacques H's update16 Jul 2025, 17:36
Reviewer Update
I have tried to call several times today, received three calls back but no audio from the caller, when calling back there is never anyone available to pick up only "no operators available", left message, etc... just fix it.
So far experience to resolve an issue you caused is in line with reviews and other complaints, can't imagine being a client of yours.
So far experience to resolve an issue you caused is in line with reviews and other complaints, can't imagine being a client of yours.