MB
Miss B

1 reviews | Active since Sept 2016

13 May 2024, 09:23

Peach Payments Bot refunding after 8 days

I purchased items online on Steve Maden SA website and paid via Peach payments. I returned these items to store for a full refund. Steve Maden in Canal Walk advised me they are unable to refund me as I paid via Peach Payments and Peach Payments will eft the refund to my bank account.

This was on 5 May 2024.

Today on 13 May 2024 no funds have reflected in my account.

Steve Maden sent me a POP however zero funds have been refunded.

The telephone number for Peach Payments South Africa does not work either.

0
Replies (1)
Peach Payments
Peach Payments's reply13 May 2024, 15:40
Official
Hi Miss B 
We do apologise for the experience you have had. I believe our team reached out to you this morning to help resolve this. 

I do hope we can turn this experience around for you soon