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Lisa C
1 reviews | Active since May 2018
02 Jul 2024, 12:48
Peach Payments bad accounting!
Show caution when paying with Peach. I will not use this paygate again! I made 2 payments, which kept showing the transaction were not going through and no confirmation was received,,,, only to find out that both amounts were deducted off my banking account!! The merchant I-Spa is confirming that while the monies were deducted, the merchant never received it. Peach has still not responded to the merchant and it's been over a week now. Do I also have to open a case with my bank, file an SAP report and lodge a complaint with the National Consumer Commission to finally get their attention?????
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Replies (4)0
Replies (4)
Peach Payments's replyOfficial
02 Jul 2024, 12:50Hey Lisa,
We are really sorry about the experience you have had. We will be reaching out to you shortly to resolve this and hope to turn this experience around for you.
We are really sorry about the experience you have had. We will be reaching out to you shortly to resolve this and hope to turn this experience around for you.
Peach Payments's reply02 Jul 2024, 12:50
Official
Hey Lisa,
We are really sorry about the experience you have had. We will be reaching out to you shortly to resolve this and hope to turn this experience around for you.
We are really sorry about the experience you have had. We will be reaching out to you shortly to resolve this and hope to turn this experience around for you.
LC
Lisa C's updateReviewer Update
04 Jul 2024, 10:45I have still had no luck with my refund which I am awaiting? Peach payments sent me a link to a merchants portal...??? I am the customer not the merchant? It seems they are very confused? and no feedback on when refund will be settled from their merchant ISPA
LC
Lisa C's update04 Jul 2024, 10:45
Reviewer Update
I have still had no luck with my refund which I am awaiting? Peach payments sent me a link to a merchants portal...??? I am the customer not the merchant? It seems they are very confused? and no feedback on when refund will be settled from their merchant ISPA
LC
Lisa C's updateReviewer Update
04 Jul 2024, 10:52***
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Lisa C's update04 Jul 2024, 10:52
Reviewer Update
***
Peach Payments's replyOfficial
04 Jul 2024, 13:18Hi Lisa, apologies for the miscommunication.
We will be in touch soon to resolve this
We will be in touch soon to resolve this
Peach Payments's reply04 Jul 2024, 13:18
Official
Hi Lisa, apologies for the miscommunication.
We will be in touch soon to resolve this
We will be in touch soon to resolve this