Endless delays & generic responses

It's been nothing short of a dismal experience trying to get our web app working with peach, we started off impressed with the service and the platform to now being delayed by over a month to launch our app due to the run around we keep getting. We at a point where maybe we should reconsider an alternative platform but we have wasted so much time.

I must say it's been hard to hear my developer experience the service team neglect to actually hear what the issue is and keep sending him standard responses, for a young company with clients waiting impatiently at this point we are actually losing steam on trying to get our business off the group we are finding peach a company we need to "overcome" and hindering us from succeeding. Please could someone help us seriously to resolve our issues? I didnt want to write this review but any other entrepreneurs out there looking to try to launch their business needs to be aware of how difficult you service team make it for companies to succeed.