BM
Beatrice M

1 reviews | Active since Mar 2025

06 Mar 2025, 11:11

WHY HOLD MY PAYOUT FOR NOTHING

You hold my payout for nothing and yet you allowed onboarding. Pay me out. This is inhuman. I already shared what you want and the rest is so sensitive to my client and is against data protection. Pay me out. You dont respond to emails. Pay me out Paystack Business id: ***

0
Replies (1)
Paystack
Paystack's reply03 Apr 2025, 22:24
Official
Hi Beatrice, we're sorry to hear that your experience during the review process was disappointing. We understand that you're invested in your business, and we appreciate the time you've taken to share feedback on your experience.  However, we must clarify that our review process revealed discrepancies between your business model and the information provided during onboarding. Furthermore, your business activities fall outside our Acceptable Use Policy.  As a regulated platform, we are committed to upholding our policies . Unfortunately, this means we cannot support businesses whose activities do not align with our policies.
You can find more detailed information on our Acceptable Use Policy, here - https://paystack.com/terms#acceptable-use-policy.

If you do not agree with ur review of your business, please feel free to reach out to us via *** and a senior member of the team will be in touch with you.

Best regards,