Paystack is THE worst company I have ever had the displeasure to work with

Paystack is THE worst company I have ever had the displeasure to work with. We've been trying to get onboarded onto their payment gateway to process payments on a website for more than 2 months with NO success. All they do is make up more and more excuses every day to not help us. I have honestly never had a worse customer experience than with this company.

Not only do they make up new reasons to ****** you around daily, but they feed these reasons to you one by one on a weekly basis. So every Monday you get a new breakdown of the reasons why they CAN'T help you, and if you somehow find a way around their excuses, they come up with more excuses to feed you the following week.

It is sad because our company (who specializes in building websites) wanted to use them as our preferred partner and service provider for all new websites that will be built in the future. Honestly I should be grateful that they have already shown their true colours this early in the customer journey. This saves us a lot of pain down the road.

The opportunity cost to Paystack on this one is quite severe, as not only will we not be migrating our current 35 websites (that we look after) to their service, but we won't do so for any of the websites that we will be building out in the future. We will also go out of our way to try and sway all future customers whom we engage with (who currently make use of their services) to move the service to another payment service provider.

It is absolutely disgusting that a company like this is allowed to operate in the financial services industry in South Africa.