Let's try again!

I shared a review about this company on the 28 November and to date, have still not heard from anyone. I'm waiting for my very first online store payment which was made on the 21 November already. I'm actually wondering if this really is a legitimate company or is it some **** scheme to get people's money. I'm actually asking a serious question because it's a deep concern. I've never seen such bad reviews for a business before and I'm completely shocked that a company with such poor service even exists.