WB
Wessel B
1 reviews | Active since Mar 2026
23 Mar 2026, 16:17
Impossible to pass review
I love how paystack integrates with my software, their APIs really made them the only option for my software to use. Unfortunately I had to register over December period so it took like 2 months for them to get my account approved. I do have one major issue now though, they absolutely refuse to accept my business bank account because the name on my CIPC documents and the name on my bank account confirmation "do not match". CIPC states that it is a private company and then shows the company name and my bank uses the PTY (LTD) suffix to show that it is a private company. I'm now in the impossible situation where no party wants to budge and I cannot receive pay-outs. I am delaying my release because of this and I see no solution.
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Replies (2)
Paystack's replyOfficial
25 Mar 2026, 16:29Hi Wessel,Thank you for your feedback, and apologies for the confusion. This was related to a payout account update, and we’ve now verified your account using the CIPC document you shared. The name variation (e.g. “Pty Ltd”) has been aligned on our side. Your payouts are active, and the most recent payout has already been processed.We appreciate your patience and will address this internally to ensure a smoother experience going forward.
Best regards,
Paystack's reply25 Mar 2026, 16:29
Official
Hi Wessel,Thank you for your feedback, and apologies for the confusion. This was related to a payout account update, and we’ve now verified your account using the CIPC document you shared. The name variation (e.g. “Pty Ltd”) has been aligned on our side. Your payouts are active, and the most recent payout has already been processed.We appreciate your patience and will address this internally to ensure a smoother experience going forward.
Best regards,
WB
Wessel B's updateReviewer Update
25 Mar 2026, 16:47Many thanx,
WB
Wessel B's update25 Mar 2026, 16:47
Reviewer Update
Many thanx,