I was hopeful, yet they failed.

In the beginning this was a great payment processor for my business. Now they have placed payments on hold because they need to check something... Why did I go through a verification process and submit tons of documents, only for this processor to hold onto money that is a. not there's and b. create a massive delay, both for my operations and for my customer.

This has been an extremely frustrating and disheartening process. They claim it's for security. That's great guys but the cost of every other aspect of good business... I unfortunately will need to look elsewhere as this has been an extremely disappointing experience.

They also take forever to respond and give you no updates at all. You just sit around waiting for them to do something, while your operations stand still and customers are buzzing your phone...

Very very disappointing indeed.