JS
Joshua S
1 reviews | Active since Jun 2015
19 Nov 2025, 11:09
Don't waste your time with Paystack
I’d strongly recommend thinking twice before working with this company. If you do decide to use them, make absolutely sure you’re fully approved before you spend any time building or integrating anything. The review process drags on, the responses are vague, and in the end they’ll waste your time only to reject you without any clear explanation.
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Paystack's replyOfficial
10 Dec 2025, 10:16Hi Joshua, Thank you for your feedback, we understand how important a smooth onboarding experience is, and we’re sorry this process felt unclear and time-consuming. After reviewing our communication with you, our team requested the information needed to complete your review, including clarity on your business model and the required compliance documents. Based on the details you shared, WaveHub’s payment flows, where transactions are completed privately between users, fall outside the business models Paystack is currently able to support.
While we couldn’t proceed with activation, we appreciate your interest and are working to make our onboarding requirements clearer upfront. We wish you every success with WaveHub going forward.
While we couldn’t proceed with activation, we appreciate your interest and are working to make our onboarding requirements clearer upfront. We wish you every success with WaveHub going forward.
Best regards,
Paystack's reply10 Dec 2025, 10:16
Official
Hi Joshua, Thank you for your feedback, we understand how important a smooth onboarding experience is, and we’re sorry this process felt unclear and time-consuming. After reviewing our communication with you, our team requested the information needed to complete your review, including clarity on your business model and the required compliance documents. Based on the details you shared, WaveHub’s payment flows, where transactions are completed privately between users, fall outside the business models Paystack is currently able to support.
While we couldn’t proceed with activation, we appreciate your interest and are working to make our onboarding requirements clearer upfront. We wish you every success with WaveHub going forward.
While we couldn’t proceed with activation, we appreciate your interest and are working to make our onboarding requirements clearer upfront. We wish you every success with WaveHub going forward.
Best regards,