Bad service and treatment

Hi Ali, Please note that Paystack is a payment gateway provider and does not process refunds on behalf of merchants. Refunds and delivery of the purchased service or product are the responsibility of the merchant. If you have not received the value for your transaction, we recommend contacting Rentoza directly for assistance. Alternatively, you may reach out to your bank to initiate a chargeback, which will allow them to investigate the transaction and assist with recovering your funds if applicable.