ZN
Zethu N
1 reviews | Active since Sept 2022
02 Sept 2022, 11:49
Utterly disappointed
Beware, PayJustNow is a ****. They have double debited my account and when I queried with them they advised me that one payment was not successful irrespective of me sending them proof and the bank statement.
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Replies (3)0
Replies (3)
PayJustNow (Pty) Ltd's replyOfficial
02 Sept 2022, 12:24Hi Zethu,
I have checked your order history and your profile. When you signed up you declared your pay date/instalment date as the 25th. Our instalments are collected on your payday to ensure there is a pay day between each instalment we collect. You placed an order on the 15th July which means you next instalment was due on the 25th July (after you were paid). You failed to make payment on this instalment initially and it was eventually paid on the 28th August which was after we had collected your third instalment which was due and paid on the 25th August.
When you authorised the transaction these dates were clearly displayed. Please make sure you check these amount and dates before you authorise a payment in future
I have checked your order history and your profile. When you signed up you declared your pay date/instalment date as the 25th. Our instalments are collected on your payday to ensure there is a pay day between each instalment we collect. You placed an order on the 15th July which means you next instalment was due on the 25th July (after you were paid). You failed to make payment on this instalment initially and it was eventually paid on the 28th August which was after we had collected your third instalment which was due and paid on the 25th August.
When you authorised the transaction these dates were clearly displayed. Please make sure you check these amount and dates before you authorise a payment in future
PayJustNow (Pty) Ltd's reply02 Sept 2022, 12:24
Official
Hi Zethu,
I have checked your order history and your profile. When you signed up you declared your pay date/instalment date as the 25th. Our instalments are collected on your payday to ensure there is a pay day between each instalment we collect. You placed an order on the 15th July which means you next instalment was due on the 25th July (after you were paid). You failed to make payment on this instalment initially and it was eventually paid on the 28th August which was after we had collected your third instalment which was due and paid on the 25th August.
When you authorised the transaction these dates were clearly displayed. Please make sure you check these amount and dates before you authorise a payment in future
I have checked your order history and your profile. When you signed up you declared your pay date/instalment date as the 25th. Our instalments are collected on your payday to ensure there is a pay day between each instalment we collect. You placed an order on the 15th July which means you next instalment was due on the 25th July (after you were paid). You failed to make payment on this instalment initially and it was eventually paid on the 28th August which was after we had collected your third instalment which was due and paid on the 25th August.
When you authorised the transaction these dates were clearly displayed. Please make sure you check these amount and dates before you authorise a payment in future
ZN
Zethu N's updateReviewer Update
02 Sept 2022, 12:49Please note that all four payments were successfully debited, please check the bank statement that was sent to you. I get paid on the 25th of each and every month and how on earth can the debit be not successful?I am left with no option but to escalate this ******** manner to ombudsman, I will not take this incompetence and ***** lying down.
ZN
Zethu N's update02 Sept 2022, 12:49
Reviewer Update
Please note that all four payments were successfully debited, please check the bank statement that was sent to you. I get paid on the 25th of each and every month and how on earth can the debit be not successful?I am left with no option but to escalate this ******** manner to ombudsman, I will not take this incompetence and ***** lying down.
PayJustNow (Pty) Ltd's replyOfficial
02 Sept 2022, 13:38One of those payments failed. I will send you the proof on email. If it has been deducted from your bank we can escalate it> Look out for an email
PayJustNow (Pty) Ltd's reply02 Sept 2022, 13:38
Official
One of those payments failed. I will send you the proof on email. If it has been deducted from your bank we can escalate it> Look out for an email