URGRNTREFUND

I am very disappointed in how my refund is being handled. The store has sent an email confirming that the Wi code wasn't accepted however no refund to date. I was informed to advise the store to send an email. This has been done and i jave informed your chat bot. I have emailed your support team with no joy , why would you commit to a turn around time And not honour it.

This is pathetic. Please process my refund. This is daylight *******.