Poor service

Very bad service,been calling them for 3 weeks now and even that stupid chat box on the app and nobody helps me...they keep saying they get will fix my issue and update me...I have spoken to 5 ****en different people and nobody managed to help me this one guy even knew my name at some point and kept hanging up on me evrytime he hears my voice...I have been sending emails and no one is willing to assist...****en poor service and not o be trusted