Please fix this!!

I bought clothes from Edgars using PayJustNow, the transaction was approved, and the money came out of my account… but Edgars system declined, That was over two weeks ago. Since then? Nothing, They’ve been saying “our system’s down,” “we’re waiting to hear back,” “we’ll process the refund soon” — but nothing’s actually happened. No refund. No update. No resolution. Meanwhile, PayJustNow is still charging me for an item I never received. It’s not just frustrating — it’s unfair. Edgars needs to stop giving excuses and actually fix this. And PagesJustNow? You approved the purchase — where’s your accountability when the retailer drops the ball?