PayJustNow - Where “Now” Is Purely Aspirational

The lack of service from PayJustNow is quite unbelievable.

1. User experience - the app seems to be more of a shopping-like experience than a financial/account management app. You really can't do anything other than browse retail offers. 2. Support - I was only able to reach support via chat. My emails went unanswered and I did not receive any acknowledgement in the form of an auto response or anything of the sort. 3. Customer effort - I found it difficult to get hold of them, and when I did, I waited an eternity on their chat platform with the status message: "currently replying in under 30 minutes", under 30 minutes on an instant messaging platform is ridiculous! You may as well revert to email only - although that doesn't seem to be working for you either.

Its shocking how you got this so wrong.