Payjustnow bad customer service

Service bad very Standing like a stupid in a queue they say i have open orders but i don't account was paid on time every month and it was not used for for 3 months and today wen i wanted to use it they came with stories This is very bad as i looked like a stupid in the shop and now they coming with stories #PAYJUSTNOW IS A **** A BIG ONE ON CUSTOMERS SERVICES BAD