PayJustNow: 48 Hours, 20+ Messages, Zero Response

I am beyond frustrated. For the past two days, I have made over 20 attempts to get assistance from PayJustNow regarding an urgent query. I have sent multiple emails, at least 10 WhatsApp messages, reached out via Facebook, used the chatbot, and attempted to call the call centre — where calls are either dropped or I’m told no one can assist me. Not a single meaningful response. This is not a minor inconvenience — this is a complete breakdown of customer support. When a company offers financial services, accessibility and responsiveness are not optional, they are essential. The most concerning part is the complete lack of accountability. Every channel leads to silence. As a customer, I am left feeling ignored and completely unsupported. I am now forced to escalate this publicly in the hope that someone at PayJustNow actually takes responsibility and responds. I urgently require assistance and a resolution. At this point, I would strongly caution others — if you need support, be prepared to receive none.