NK
Nokuthula K

1 reviews | Active since Dec 2023

27 Dec 2023, 08:30

Pay just now are ****mers!

Pay just now is a ****... money was deducted from my account but they never paid the merchant. The payment is hanging somewhere and they are failing to rervese it tried contacting them with no luck. Now the next installment is due on the 31st Dec but I did not get any of the goods I tried purchasing. I would not advise anyone to use pay just now because when you need help they are unavailable. I am very disappointed.

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Replies (3)
PayJustNow (Pty) Ltd
PayJustNow (Pty) Ltd's reply27 Dec 2023, 11:07
Official
We were closed on Christmas and yesterday. Please open your app and create a live chat and raise your query with the team today.
NK
Nokuthula K's update27 Dec 2023, 12:36
Reviewer Update
It was not Christmas was on the 22nd Dec 2023 (friday). I want my money back. Reverse that payment!
NK
Nokuthula K's update27 Dec 2023, 12:59
Reviewer Update
Pay just now is a **** they still failing to resolve the issue. They did not release funds to a merchant and now they are sending me back to the merchant (well been there twice) and yet they refusing to reverse my money. I have not even been contacted to show the matter of urgency instead they sending me to that chat live and even their staff are ***********. How the hell do they expect more customers with such poor service.