Lost There Custom Servise

On the 22nd of December I used PayJustNow at a Toys R Us, firstly there was a problem with using them to buy, after a long battle there was a work around. Because it was more than I five days before the 2nd payment was due I wanted to request if the 2nd payment can be extended because being December this fell in the same salary month, they just plain refused. This also being when they where still small they assisted me once before with the same request. I still haven't even received feedback from them on the last email.

And talking about email, its impossible to get hold of them for any assistance. The respond to emails more than a week later, you wait more than 20min on the chatbot and can't even get hold of them on telephone.

They have really lost that customer service than what they had in the beginning. They don't relies they are not the only company with the same service anymore. Really got to big for there own good.