SN
Simphiwe N

1 reviews | Active since Feb 2024

18 Apr 2024, 12:28

Inconvenience and compromised shopping

Good day,

I went to the Newtown bathu shop AFTER struggling to re-download the app AS I since lost MY handset March 2023, YET trying to payoff MY overdue balance of R875 unknowingly IT existed because ALL I know I used to SEE debited amounts ON MY Capitec account! BUT AS FOR ME TO BE TOLD I CAN'T USE THE APP IS unbecoming especially knowing perfectly WELL THE shop NEVER alerted ME IN ANY moment OF THE STATUS OF MY account IN writing! ONLY on THE DAY supposed to MAKE a I'm TOLD I'm BLOCKED FROM utilizing THE service IS an uncultured protocol? NOW I'M TOLD I CAN ONLY purchase CASH ONLY WITH WHICH Budget? I DON'T wanna sound unreasonable BUT YOU ALL KNOW THAT'S NOT HOW point of business work IN South African business landscape! YOU KNOW HOW MUCH bothersome when THESE companies ONLY CARE ABOUT THEIR Bottom line AS IF we ripping OUR MONEY FROM A Automatically grown tree. EVEN THE lady WHO WAS helping ME I could TELL BY HER Body lingo SHE REALLY wanted MY purchase SOOO badly BECAUSE remember I WAS IN THEIR shop FOR MORE TWO hours I NEVER saw ANY customer walked IN SOOO IS LIKE I WAS double PAYING FOR ALL THE Scarce customers!

I TRUST YOU'LL find the above in order. MANY THANKS.

Regards, Simphiwe Ndzotyana ***

NB: Thank you for your purchase from Bathu ! https://www.bathu.co.za/o/897afe7ef380da12988a***1e977/a/1084eca49704bd8c0dc7d860ebadef08

Error Icon Address not found Your message wasn't delivered to //*** because the address couldn't be found, or is unable to receive mail. LEARN MORE The response was: 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. For more information, go to https://support.google.com/mail/?p=NoSuchUser p21-20020a***b5500b00a52524e3af5sor***ejg.2 - gsmtp

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Replies (2)
SN
Simphiwe N's update03 May 2024, 01:13
Reviewer Update
Apparently they've JUST ASKED ME to REVIEW THEM ON THEIR website ON THE 02 May 2023, 05:54; THEN YOU CAN JUST imagine FOR yourself WHY they're DOING THAT NOT responding TO YOU Guyz BUT WHAT I DID I copied THIS REVIEW AND pasted THERE I'LL wait FOR THEIR FEEDBACK!
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NB: Mind sharing your opinion on your recent Bathu purchase?
PayJustNow (Pty) Ltd
PayJustNow (Pty) Ltd's reply03 May 2024, 06:28
Official
Your review is on the PayJustNow business - whereas it sounds like your grievance is with Bathu? The late fees on your order related to a missed payment because the card you used was cancelled. Reminders and messages were sent to your phone and email address. If you needed assistance, you could have contacted PayJustNow - but there are no records of contact from you since Mon, 9 May 2022 at 3:48 PM)