sG
sinenhlanhla G
1 reviews | Active since Mar 2016
03 Jan 2023, 08:00
Disgusted !!
I bought stuff from Old Khaki Gateway on the 19th of December 2022 using the app and the first instalment of R445 went off , the 24th of December 2022 I received a message from the app stating that I must ensure that I have sufficient funds in my bank account as they will be deducting , I didn't understand cos the balance used from the app is payable in 3 months instalments , currently I have been penalized and the balance that will be gong off my bank is R695.73 and the balance available keeps decreasing from the app, I have accumulated bank charges for failed debit order , I need some one to call me and explain this cos this is absurd and *********
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sinenhlanhla G's updateReviewer Update
03 Jan 2023, 14:15I just received a phone call from a guy who said his name is Rasheeq or something , the guy was very rude , I was initially chatting to a Anathi from the pay just now app , I think this guy is her manager, i told him about my initial purchase at Adidas in west street Durban where i paid for the purchase over 2 months as the initial instalment went off at point of sale. I then referred to a friend of mines purchase who bought an iPhone on the 11 December 2022 , her second instalment will be the 10 January 2023 and the last one is the 9th of February 2023 , so this Rasheeq guys says to me " I must do my research " this is not paid over 3 months and when he asked my friend for her ID no she refused as she wasn't comfortable with sharing that info the guys told us " listen if you don't need my help end the call and call back again maybe someone will help you" this is unprofessional, i need some one to get back to me asap regarding this and i need to speak to some civil and professional , you cant employ such hooligans from the street to service your customers !!!! I NEED TO SPEAK TO SOME ASAP
sG
sinenhlanhla G's update03 Jan 2023, 14:15
Reviewer Update
I just received a phone call from a guy who said his name is Rasheeq or something , the guy was very rude , I was initially chatting to a Anathi from the pay just now app , I think this guy is her manager, i told him about my initial purchase at Adidas in west street Durban where i paid for the purchase over 2 months as the initial instalment went off at point of sale. I then referred to a friend of mines purchase who bought an iPhone on the 11 December 2022 , her second instalment will be the 10 January 2023 and the last one is the 9th of February 2023 , so this Rasheeq guys says to me " I must do my research " this is not paid over 3 months and when he asked my friend for her ID no she refused as she wasn't comfortable with sharing that info the guys told us " listen if you don't need my help end the call and call back again maybe someone will help you" this is unprofessional, i need some one to get back to me asap regarding this and i need to speak to some civil and professional , you cant employ such hooligans from the street to service your customers !!!! I NEED TO SPEAK TO SOME ASAP
PayJustNow (Pty) Ltd's replyOfficial
04 Jan 2023, 03:59Hi Sinenhlanhla, I have sent you an email.
PayJustNow (Pty) Ltd's reply04 Jan 2023, 03:59
Official
Hi Sinenhlanhla, I have sent you an email.