Concerning, but averted

I opened an account with PayJustNow this morning when attempting to purchase an appliance from a furniture store. Shortly after verifying everything on my profile I received a rather contradictory mail from PayJustNow stating: "We weren't able to approve a PayJustNow facility for you. Your profile was flagged as a credit risk, which happens when you are in debt review, or a credit provider has reported poor payment trends." In the VERY same email: "Your Credit Score

Great Score! Your credit management skills are on point. Keep it up." with my credit score listed below this.

Concerned by this I contacted my banker and asked about any untoward information listed. Nothing could be found. I sat trying to get past the AI chatbot at 0740, which stated that business hours are office hours are "09:00 AM to 05:00 PM" yet their website shows email and webchat office hours of "07h30 – 19h00". After finally getting to chat to a human and asking where PayJustNow found credit risk information about me they then approved a credit limit. Lovely.

While waiting I came to HelloPeter to do a bit more due diligence and found the poor review status. I am now grateful that their computers chose to reject my application. Good luck to the "clients" experiencing the issues listed.

I did not experience the long waiting times in the webchat mentioned in other reviews.