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Shireen L
1 reviews | Active since Sept 2019
21 Dec 2022, 09:45
Bad Customer Service.
Customer Service is shockingly bad! Nobody answers the phones/emails for days if any. Very Frustrating for a merchant!
Helpful (0)
Replies (4)0
Replies (4)
PayJustNow (Pty) Ltd's replyOfficial
21 Dec 2022, 09:55Hi Shireen, We are experiencing a christmas rush - start a chat in the app or email ***.
PayJustNow (Pty) Ltd's reply21 Dec 2022, 09:55
Official
Hi Shireen, We are experiencing a christmas rush - start a chat in the app or email ***.
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Shireen L's updateReviewer Update
21 Dec 2022, 10:10This must be a joke right? If you reply to emails and phone calls as quick as you reply to bad reviews, you will not receive any bad reviews about your customer service! I have emailed and phoned too many times to count! Waiting weeks to get answers and/or action is terrible service!
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Shireen L's update21 Dec 2022, 10:10
Reviewer Update
This must be a joke right? If you reply to emails and phone calls as quick as you reply to bad reviews, you will not receive any bad reviews about your customer service! I have emailed and phoned too many times to count! Waiting weeks to get answers and/or action is terrible service!
PayJustNow (Pty) Ltd's replyOfficial
21 Dec 2022, 10:20Reviews come to my inbox, you are calling a contact line, that is dealing with peak consumer queries and we have no emails from your email address. Please email ***
PayJustNow (Pty) Ltd's reply21 Dec 2022, 10:20
Official
Reviews come to my inbox, you are calling a contact line, that is dealing with peak consumer queries and we have no emails from your email address. Please email ***
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Shireen L's updateReviewer Update
21 Dec 2022, 10:44Do you need me to name employees? Get Janine to reply to my numerous emails for a simple answer to a question asked!
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Shireen L's update21 Dec 2022, 10:44
Reviewer Update
Do you need me to name employees? Get Janine to reply to my numerous emails for a simple answer to a question asked!