A ****, that takes money and never receive goods.

I bought clothes at edgar's using this app, money went out of my account, and the app says payment successfully received, however "apparently it doesn't reflect on the store(Edgar's Mall of Africa), the held on to the goods saying payment didn't come through from payjustnow, I need either my goods or money, This is just an in inconvenience for me, i couldn't have went o other shops and bought from them, I sent couple of emails to payjustnow to get assistance,no response,the stupid chat now option on the app doesn't assist, the telephone line,nobody answered,tell me what to do now,as you received my money and i don't have the goods with me.