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The 5 star Is not for business but for the gentleman that assisted me Joshua Carollisen, the first time I called the customer service I struggled to speak to a human after more than 10 times someone finally answer, and she was rude and not helpful at all, the second time I called this gentleman answered and he assisted me accordingly, he was patient and I am now sorted because of him very good customer service from his side, Where the business is concerned if you guys could look into adjusting the chatbot by adding more options and a options for other that would be great..