*****

I want to share a factual warning about my recent experience with Revibe (PayJustNow merchant).

I purchased an iPhone 13 mini on 8 October 2025 for R6,799. The device was defective on arrival (SIM tray would not open) and I returned it the next day. Despite complying with their advertised 10-day return policy, Revibe has refused to issue a full refund, attempting to deduct R1,610 under outdated policy rules.

I have submitted a formal complaint to the National Consumer Commission (NCC) and am seeking my full refund through PayJustNow.

Please take care and double-check refund policies before purchasing from Revibe, and monitor NCC rulings on their practices.

#ConsumerRights #CPA #PayJustNow #Revibe