EH
Eugene H
1 reviews | Active since Aug 2021
06 Dec 2021, 18:11
Use any other entity; PayCity and Syntell are actual *********
My partner and I renewed our licenses online using the exact same information. She received hers within a few days but some *********** and lazy employee who only ever emails me at 16:30 on days she feels like it says I do not live in Cape Town. I ask for a refund because it is obvious this *********** person is just unwilling to assist me and I eventually get told that my refund is in the form of 'credit'. You told me you are unwilling to assist me in renewing my license so what on earth would I want your worthless credit for? God awful service from a miserably poor company. Literal *******, pay anyone else to perform these services as paycity and syntell do not deserve your business.
Helpful (0)
Replies (6)0
Replies (6)
paycity.co.za's replyOfficial
07 Dec 2021, 13:25Dear Eugene
Our apologies for the experience that you have had while renewing your vehicle license. Kindly be advised that the documents you uploaded showed Stellenbosch and unfortunately because of that we do not assist with license disks outside of the Cape Town area. We have requested the refund to be processed for you, of which you should receive an email soon.
apologies for any inconvenience caused.
Regards
The payCity Team
Our apologies for the experience that you have had while renewing your vehicle license. Kindly be advised that the documents you uploaded showed Stellenbosch and unfortunately because of that we do not assist with license disks outside of the Cape Town area. We have requested the refund to be processed for you, of which you should receive an email soon.
apologies for any inconvenience caused.
Regards
The payCity Team
paycity.co.za's reply07 Dec 2021, 13:25
Official
Dear Eugene
Our apologies for the experience that you have had while renewing your vehicle license. Kindly be advised that the documents you uploaded showed Stellenbosch and unfortunately because of that we do not assist with license disks outside of the Cape Town area. We have requested the refund to be processed for you, of which you should receive an email soon.
apologies for any inconvenience caused.
Regards
The payCity Team
Our apologies for the experience that you have had while renewing your vehicle license. Kindly be advised that the documents you uploaded showed Stellenbosch and unfortunately because of that we do not assist with license disks outside of the Cape Town area. We have requested the refund to be processed for you, of which you should receive an email soon.
apologies for any inconvenience caused.
Regards
The payCity Team
EH
Eugene H's updateReviewer Update
07 Dec 2021, 22:51This is a blatant lie, I am literally looking at a package from you with your branding sent to my address in Stellenbosch for my partner's vehicle. Just another lazy company happy with 1 out of 10 customer service
EH
Eugene H's update07 Dec 2021, 22:51
Reviewer Update
This is a blatant lie, I am literally looking at a package from you with your branding sent to my address in Stellenbosch for my partner's vehicle. Just another lazy company happy with 1 out of 10 customer service
EH
Eugene H's updateReviewer Update
08 Dec 2021, 11:15You lying ******* have also not yet returned my money
EH
Eugene H's update08 Dec 2021, 11:15
Reviewer Update
You lying ******* have also not yet returned my money
paycity.co.za's replyOfficial
08 Dec 2021, 11:30Dear Eugene
One of our administrators attempted to get in contact with you on the contact number provided above however there was no answer. Kindly advise us on a preferable time to give you a call.
Regards,
The payCity Team
One of our administrators attempted to get in contact with you on the contact number provided above however there was no answer. Kindly advise us on a preferable time to give you a call.
Regards,
The payCity Team
paycity.co.za's reply08 Dec 2021, 11:30
Official
Dear Eugene
One of our administrators attempted to get in contact with you on the contact number provided above however there was no answer. Kindly advise us on a preferable time to give you a call.
Regards,
The payCity Team
One of our administrators attempted to get in contact with you on the contact number provided above however there was no answer. Kindly advise us on a preferable time to give you a call.
Regards,
The payCity Team
EH
Eugene H's updateReviewer Update
08 Dec 2021, 11:37Why must everything be done at your convenience at a time of your choosing? Do you truly believe I want to listen to one of you reading from a script, who are incapable of critical thought over a telephone? Just give me my money back, this is ridiculous
EH
Eugene H's update08 Dec 2021, 11:37
Reviewer Update
Why must everything be done at your convenience at a time of your choosing? Do you truly believe I want to listen to one of you reading from a script, who are incapable of critical thought over a telephone? Just give me my money back, this is ridiculous
paycity.co.za's replyOfficial
08 Dec 2021, 15:38Dear Eugene
The refund has been processed and will display in your account within 48-72 working hours, depending on your bank.
Once again we apologize for the frustration experienced when renewing your disc.
Regards,
The payCity Team
The refund has been processed and will display in your account within 48-72 working hours, depending on your bank.
Once again we apologize for the frustration experienced when renewing your disc.
Regards,
The payCity Team
paycity.co.za's reply08 Dec 2021, 15:38
Official
Dear Eugene
The refund has been processed and will display in your account within 48-72 working hours, depending on your bank.
Once again we apologize for the frustration experienced when renewing your disc.
Regards,
The payCity Team
The refund has been processed and will display in your account within 48-72 working hours, depending on your bank.
Once again we apologize for the frustration experienced when renewing your disc.
Regards,
The payCity Team